I need to get a couple of things off my chest

1) When did people become so stupid that Blockbuster employees feel they have to inform you that the foreign film you picked out to rent has subtitles? Honestly, you guys and gals at Blockbuster, I don't need you to remind me that the fucking film I picked out has subtitles. I realize that what I'm about to say my as come as a shock to you but there are people out here who read about movies and who know god damned well that some movies have subtitles. Not all of us are morons who rent Meet the Deedles, Let's Go to Prison, and whatever cinematic masterpiece Dane Cook currently has out. Those of us with a little taste know full well that the film we rented is Dutch with English subtitles and we know that the films with the Asian people on the front on the box are in Chinese, Korean, or Japanese as well. If your damn company hadn't bought every other competitor out and squashed all the Mom and Pop movie rental stores everywhere then I wouldn't even set foot in your damn store. Do yourselves a favor and stop treating your customers like we're idiots.

2) Why is it that when your local cable company raises your prices they say it's because they're giving you such excellent service? Bullshit. I got a letter from the greedy shitheads who run Charter Cable about the new price increase they're about to hit us with and in this letter they had the balls to write, "Charter is committed to providing you greater value and has recently taken steps to enhance your entertainment services...." Really Charter? When the hell did that happen? What steps did you take to enhance my service? The only thing I see that you've done to enhance things is outsource all the customer service jobs to the Philippines. And that only enhanced your bottom line because you pay those people a hell of a lot less than you used to pay the Americans who had those jobs previously. And I'll tell ya something else, those people in the Philippines who you hired to do those jobs, they do't understand English all that well so it's really maddening to try to get them to understand what it is I'm trying to tell them when I have to call them. Hey all you cable companies, stop enhancing our services and try doing better at the ones we currently pay for.


Deep breath now.

Inhale.

Exhale.

That's better. I'll be all right in a minute.