tag:blogger.com,1999:blog-1914855334135989478.post7634294783662923226..comments2023-11-03T08:36:50.905-04:00Comments on Monkey Muck: Dear 20 Something Cashiers,Dr. Monkey Von Monkersteinhttp://www.blogger.com/profile/14370062692837972451noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-1914855334135989478.post-18250727434035258832012-03-26T19:19:44.226-04:002012-03-26T19:19:44.226-04:00I have no problem with cashiers who try to be frie...I have no problem with cashiers who try to be friendly or engage in a limited amount of dialogue. I do have a problem with the ones who get all hurt and pissy when they think I should validate their job, their lives, and their existence. I'm not there to effusively praise them or pat them on the back and tell them they're doing a great job. Saying hello and then thanking me for my purchase is all I need.Dr. Monkey Hussein Monkersteinhttps://www.blogger.com/profile/14871033999478634222noreply@blogger.comtag:blogger.com,1999:blog-1914855334135989478.post-34463053010040872722012-03-26T16:55:23.795-04:002012-03-26T16:55:23.795-04:00Ok, let's get started:
1) Cashiers are mandat...Ok, let's get started:<br /><br />1) Cashiers are mandated and monitored to engage in 'dialog'. They don't like it, but if they get caught not doing it, they get busted. They do it because of the secret shopper program. In my company, 3 failures to do 'dialog' properly as reported by a secret shopper means you get terminated.<br /><br />2) Yeah, you got that. Unless you are buying baby oil, duct tape and a cucumber they should not have the slightest expression or opinion that is negative. Even then. <br /><br />3) Eggs are double-checked because they are often broken between the time you check them and they get to the register. Bouncing around in a cart or under a soda in a hand basket usually means one at the end gets broken. ALSO: They are looking for eggs broken on the bottom and that isn't readily apparent to most customers. Maybe you are the rare customer who bothers to look for that. And further, the common complaint upon discovering broken eggs when the customer gets home isn't "they broke, oh well" it is the ranting phone call "YOU broke my eggs on purpose so I want a $25 gift card for the inconvenience." <br /><br />4) ...<br /><br />5) Used bags. The attitude isn't necessary but I personally toss the bags in the recycle bin at the checkstand, not the trash. I'm against immediately re-using bags when a customer changes their mind, remembers they didn't want a bag or we weren't quick enough to catch on. I can't count the times someone didn't want a bag for their drain cleaner or other poisons and the clerk then uses the same bag for the next customer that has baby food or vegetables in their order. <br /><br />6) See #1Sleestakhttps://www.blogger.com/profile/08512281434803286602noreply@blogger.comtag:blogger.com,1999:blog-1914855334135989478.post-73399270447473390862012-03-24T22:40:46.389-04:002012-03-24T22:40:46.389-04:00Dr. Monkey, you would so fit in in NYC. Why if so...Dr. Monkey, you would so fit in in NYC. Why if someone says "have a nice day" at the end of an exchange, we just assume that (1) they were forced to say that by upper management mooks, (2) they ust moved here from somewhere where it's normal to say that, or (3) they recently suffered a head injury. What I hate is the hovering salespeople in clothing stores, especially the ones who say "you would look good in that" no matter what you pick up. Hate them.gmbhttps://www.blogger.com/profile/12838413091600247047noreply@blogger.com